The Texas State Data Center (TxSDC), formerly the West Texas Disaster
Recovery and Operations Center (WTDROC), was established by the 75th
Legislature to provide computer operations and disaster recovery services to
tax supported organizations and to reduce information technology costs to the
State of Texas. The state-owned facility is housed at
Northrop Grumman, Inc. manages the computer center under DIR's
oversight. The TxSDC has dedicated resources of skilled data processing
personnel in
Computer Operations Services
Northrop Grumman, Inc. (NG) provides Information and Computer services
(mainframe and mid-tier) and Application Development and Programming Services
to
For more information on these services, please contact:
Andy Gray
512-377-2222, X261, phone
512-419-9179, fax
Disaster Recovery Services
Northrop Grumman, Inc. (NG) provides Disaster Recovery Services under the
State's Master Agreement which is held by DIR. NG subcontracts with
SunGard Data Systems, Inc. for these services.
For more information on Disaster Recovery Services, please contact:
512-377-2222, ext. 260, phone
512-419-9179, fax
Step 1: Contact Northrop Grumman, Inc.
Initially, an eligible customer contacts either the NG Representative
for Disaster Recovery Services or for Operations Services. NG brings a small
team of business and technical professionals to meet with your management and
technical professionals to discuss your information processing requirements.
Step 2: Proposal Submitted to Customer
NG will submit a proposal to the customer based on the initial meeting.
At this time the customer can evaluate the proposal.
Step 3: Develop Supplemental Agreements
NG will prepare a set of basic supplemental agreements, including
several schedules. These draft schedules will then be reviewed, discussed and
revised jointly by a team of technical and business professionals from both
your organization and NG. During this phase, NG will use client supplied hardware
and software data to validate current computing performance standards and
service levels. Once the joint team feels that they have mutually agreeable
supplemental agreements, signing will take place between the customer and NG.
Simultaneously, the joint technical team will develop the transition plan for
migration of your information processing to NG support.
Step 4: Purchase Order
Your Purchase Order should be payable to Northrop Grumman Technical
Services, Inc. and should reference the Data Center Master Contract dated
February 26, 1996.
Step 5: Transitioning Your Process to NG Support
This process may take multiple paths, depending on the nature of your
supplemental agreements.
·
You may elect to have NG provide services to you
by relocating your workload directly from your data center to TxSDC. This will
require testing by your technical team, as well as your end customers, to
assure that all connections and environment considerations have been
successfully relocated. This is the most common approach.
·
You may elect to have NG assume responsibility
for your information processing in your current location, and have NG be
responsible to provide seamless relocation of your workloads to TxSDC over an
extended period of time. While this is the less customary approach, it may be
the lowest risk one for your environment. This is a decision for the joint team
of your representatives and those of NG. The timeframe over which this
migration can be accomplished varies with the individual needs of each client